FAQ


All images are under copyright © Gene Kirkland

A portion of the proceeds from these prints proudly goes to one of the following Charities

LAYN, Music Cares & iPaw
Parental Alienation
Stand Up and Shout
Adopt the Arts
FISHER HOUSE (Helping Military Families)

Buying Fine Art

To contact customer service for enquiries E: info@blacklightinggallery.com

Standards

Each image is reproduced to the highest quality from the original negative direct from the photographers personal archives and will be hand signed and numbered according to edition by the photographer.

All works are Giclée Fine Art print process on Crane Museo Silver Rag 100% cotton to archival standards.

Purchasing

There are two payment options. Both options accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Credit Card direct in the checkout OR Paypal – Even if you do not have a paypal account you can click ‘Pay by debit or credit card’ for the paypal checkout system

Black Lightning Gallery uses Stripe Card Verification 128 bit secure socket layer technology (SSL) systems. Your card number is not entered on the Black Lightning Gallery and we do not at any time see, have access to your card number or details.

Payment

Each print is considered a custom work produced specifically for your order, Payment is made in full for the work.

Policy

Your order represents a commission individually produced print therefore all sales are considered final at the time of printing and shipping. If your order has not yet been printed you can exchange for another piece.


Packaging

Each print is custom packaged to the highest quality to endure exceptional delivery condition. The smaller prints are flat in special inserts and in between non bleed paper and cardboard, bubble wrapped or foam packed in boxes. Bigger prints are shipped in heavy duty tubes, non bleed paper and the tube is separately packed in another long box and bubble wrap/foam applied for added protection.

If you have any concerns that your print has arrived damaged, please contact us immediately upon receiving your item and provide photos so we can work with you on addressing the issue.

Shipping

We ship to most places so if you’re country does not appear in the available countries list in check out please contact us on E:info@blacklightinggallery.com to confirm shipping availability.

Shipping

A tracking number will be sent via email as soon as your item ships.


Sizes

The sizes represent the paper size, this will include a 1″ – 2″ border suitable for framing including matting. Allow for 4″ – 5″ additional inches to determine the wall space required for the work. For example a 16 x 20 image with framing will by 20 x 24 on your wall.


Framing

You are purchasing Fine Art photography prints and framing is an important step in handling and preserving your print. It is advised that these works are framed by professionals with experience in archival framing. Acid-free white matting and backing and UV protected acrylic is recommended to effectively care for your print.

Care Guide

It’s advised that you avoid touching the print at any time. If there is any requirement to clean the image please seek a professional. Framing as soon as possible is advisable to avoid exposure over a prolonged period of time.

Custom Orders

In most cases we can accommodate custom size orders including large wall pieces, Feature walls, interior design features. Contact us for options and pricing. Note any custom work will not feature as part of the numbered edition.